The Telecommunications Department is pleased to announce the addition of "EVM" (Enhanced Voice Mail) application for the Voice Mail system. This will allow your voice mail messages to be delivered to your email address. Now you can listen to and delete your messages via your email interface and you can forward the file containing your voice mail message to other e-mail addresses. The EVM system will already be setup to send your voice mail messages to your SJU e-mail address. To alter the existing setup, please follow the instructions below. For additional information, you may also download the EVM User Guide.
To Set Up
- Using Internet Explorer (others browsers will not work at this time) to browse to http://oas.sju.edu/.
- Enter your 5 digit mailbox number.
- Enter the PIN (this is your student ID number)
- Click on 'change pin' and then enter a PIN that you will remember. Enter it for 'new PIN' and enter it again for 'verify PIN' and then click 'change PIN' . You will use this PIN to make changes to your setup.
- Enter your password that you currently use to access your voice mail messages via the phone in the space for 'Voice Mailbox Security Code'.
- There are three features that can be activated evmNotify, evmDelivery, and evmForward.
- evmNotify allows the system to notify you via email, cellphone, etc when you have received a voice mail message. You may want to include your cell phone address for this for urgent messages.
Note: The actual voice message will not play, you will simply receive notification that a message has arrived. This feature will probably be useful only for certain types of calls or under certain circumstances.
- evmForward allows you to forward messages to other parties, this feature may also have limited appeal at this time.
- evmDelivery is the primary service offered by the new application. This allows you to send your voice mail messages to your email service. Each voice mail message will be formatted into a GSM or wav file and directed to your email address. You may specify which messages to send, but it is recommended, to use the service properly, that you send all your messages for now. The default address is your SJU e-mail account. Your voice mail messages will be directed to this address automatically unless you choose another address.
To use the standard simplest set up, go to the section under evmDelivery and click in the space next to Voice marked 'All'. Enter your complete email address in the space marked 'Email 1' (e.g. brian.shepherd@sju.edu) Be sure that you click in the 'Active' box next to this address (a check mark will appear). You are also allowed to send the file to multiple (up to 3) e-mail addresses (e.g. your sju account and your aol, yahoo, or other account).
- Be sure that the space is filled for GSM to insure the best quality voice. If this does not work well for you, contact Information Technology at x2920 and we will try one of the other options
- The system will begin sending you your messages after you submit your changes. If you want to adjust the date to begin this, you may change the 'deliver all messages since' entry.
- Click submit changes.
You will receive an e-mail of your voice messages. When you receive an e-mail marked SJUVOICE MAIL@sju.edu, just open this and then click on the attachment. The attachment will be formatted as a wav file. As long as you have a sound card, media playback application (such as Windows Media Player or RealPlayer), and speakers, you should be capable of playing the message. When you are done listening to your message, close the media player.
You will have the option to 'delete this message'. This will delete it entirely from the Voice Mail system. Follow the prompts to complete the deletion and return to the e-mail message.
Note: Unless you delete the message via email, the message will still be delivered as a voice message when you access the voice mail system from a phone. Be careful not to delete all your messages though, as this will be one of the choices. Messages cannot be retrieved once they are deleted. Also, if you click on the 'View/Edit my EVM settings', you will be taken to the interface at http://oas.sju.edu if you wish to make changes to the delivery feature.
