Banner Access
To access Banner's self service features, users must first log onto MySJU, the University's information portal, click on the School Services tab and then click on the Administrative Services link.
To access "native" Banner, a Banner account must be established and a security profile assigned to the user. A Banner security profile requires approval from a Banner Security Officer. The Security Officer contacts the IT Help Desk with the account request and the IT Operations staff then creates the account for the user.
The following individuals have the authority to request security changes to the Banner user profiles for objects in their respective modules. Contact the Security Officer in your module to request Banner security access.
| Banner Module | Security Officers |
| Athletics and Recreation | Corey Shannon Jim Brown Renie Shields |
| Admissions and Recruitment | Jill Dougherty-Cleary Dale Amburgey Paula Tascone(Grad Admissions Only) |
| Alumni/Development | Jeannie Murphy Alice Antrim Alland Noelcin |
| Drexel Library | Marvin Weaver Susan Cheney |
| Finance Accounts Payable Budget Development General Accounting Purchasing |
Georgina Texeira April Lee (Web for Finance) |
| Financial Aid | John Haller Eileen Tucker Jill Dougherty-Cleary |
| General Population Selection Letter Generation Events Management Dashboard |
Security officers of the respective modules |
| Haub School of Business | Maria Beazley |
| Human Resources Employees |
Georgina Texeira |
| Information Systems Information Technology Banner Surveys Community Announcements Campus Announcements, Aliases Dashboard, and Computer Accounts Management |
Joanne Gantz Fran DiSanti |
| Network Services, Web and Support Services,
Help Desk Applications Technology Procurement |
Jeff Bachovchin Lauren Adams Angel Gisondi |
| Public Safety | Bill Mattioli John Henfy |
| Residence Life/Location Management | John Jeffery Chris Heasley Pat McDevitt |
| Student Student Records Faculty Work Load Catalog/Class Schedule |
Gerry Donahue Amanda Sciarra |
| Student Accounts Receivable | Carold Boyer-Yancy Ralph Vaden Megan Combs |
| Student Contact Management | Kimberely Allen-Stuck Marci Berney |
| Student Discipline | Kiersten Feeney Nancy Komada Pat McDevitt |
| Student Life | Kiersten Feeney Pat McDevitt |
| Telecommunications | Brian Shepherd |
| University Events | Jeffrey Martin Kelly Schramm Welsh |
Change Banner Password
You can use the Oracle Password Change Form
GUAPSWD to change your Banner (Oracle) password. The new password becomes effective when you exit and re-enter Banner. If you have an ID in the Banner test database (PPNX), you must change this password separately.
The Oracle User ID field contains your current Banner ID and cannot be changed. Enter your current password in the Oracle Password Field. Your current password must be entered correctly before you can continue. Next, enter your new password in the New Oracle Password field. Re-enter the new password in the Verify Password field exactly as you entered it in the New Oracle Password field. Your password should have a minimum of six characters. Passwords must begin with a letter, but numbers can be used anywhere else in the password. Your password should contain no spaces. If you try to use a number or some other non-alphabetic character in the first position, you will get the Banner error message “Verify New Oracle Password” or “New Oracle Password”. Click OK. You should get a message saying: “Password has been changed – Reconnecting”.
Forgot Banner Password
If you have forgotten your Banner password, contact Help Desk at ext 2920 or email helpdesk@sju.edu.
Banner Availability
Banner availability: The Banner system is available throughout each
day except between 1:30am and 2:30am when system backups are performed.
Scheduled Maintenance: Scheduled Banner maintenance will be communicated
to faculty and staff via email and posted as an announcement on MySJU,
the University's information portal.
Reporting Emergencies: Report Banner emergencies by calling the University Help Desk at 610-660-2920, Monday through Thursday, 8am - 7pm and Friday 8am - 5pm. To report Banner emergencies after business hours, contact the Security Office at 610-660-1111.
